Jack Canfield teaches a principle in his book The Success Principles - How to Get from Where You Are to Where You Want to Be. Chapter 19, Use Feedback to Your Advantage. One of the topics is "The Most Valuable Question You Will Ever Learn." After Jack teaches us the value of both positive and negative feedback, he goes on to share what this question is...and it's a doozy! Are you ready? Here is the question: On a scale of 1 to 10, how would you rate the quality of our relationship (service/product) during the last week (2 weeks/months/quarter/semester/season)?
He goes on to list other examples from the book On a scale of 1 - 10, how would you rate the meeting we just had? me as a manager? me as a parent? me as a teacher? this class? this meal? my cooking? our sex life? this deal? this book? I think you get the idea! If reading those questions made you cringe, then just wait for the follow up question...Any question you ask of others that gets a response of less than a 10 must be followed up with: What would it take to make it a 10?
Wow! Are you ready to go there? To boldly go where no man has gone before? It takes a lot of guts to ask the first question, but it takes real guts to ask the second question. The kicker is, you must listen with an open mind and heart and be ready to take action to do what it takes! When we learn to productively use feedback, both good and bad, we allow ourselves opportunities to grow as a person to improve our relationship, our product, our service, ourselves! It's not always easy to put down your defenses and let someone just lay it all on the table. And the key is to not get defensive. You asked, be prepared to do what it takes. That doesn't mean you still can not compromise, but at least the conversation has begun. (Jack Canfield actually asks his wife these questions every Sunday night!) Doing what it takes is going to mean more effort on your part, so if you're not willing to put in the effort, don't ask the questions. But don't sit around and wait for things to improve on their own.
You can even ask these questions of yourself in areas of your life where you are not measuring up to a 10. What can YOU do to make your life an all around 10? Can you imagine your business flowing at the top of the 1-10 scale? a friendship that has that sort of value? your children are happy? your at the top of the sales chart? your body is physically fit? your savings account reflects a number you are satisfied with? your employees love coming to work? your partner is happy and fulfilled?
We all want to be happy in the lives we have created for ourselves. We all desire a happy home life and a happy work environment. Are you willing to take responsibility for the things that you can change? Well, if you want to get from where you are to where you want to be, I ask you - what would it take?